River Season starts 16th June
Signed in as:
filler@godaddy.com
River Season starts 16th June
Signed in as:
filler@godaddy.com
Terms & Conditions
By using this website and placing an order, you agree to the following terms:
Products
All bait products are described as accurately as possible. Colours, sizes, and textures may vary slightly due to the natural ingredients used.
Orders & Payment
Orders must be paid in full before dispatch. We reserve the right to cancel or refuse any order if necessary.
Shipping
We aim to dispatch orders quickly, but delivery times may vary depending on the courier and location. We are not responsible for delays caused by delivery companies.
Returns & Refunds
Due to the nature of fishing bait products, opened or used items cannot be returned unless faulty or incorrect. If there is a problem with your order, please contact us within 48 hours of delivery.
Product Use
Our bait products are intended for fishing purposes only. Customers are responsible for using products safely and in accordance with local fishing regulations.
Liability
We are not liable for any indirect loss, damage, or injury resulting from the use of our products or website.
Website Content
All images, logos, and content on this website remain our property and may not be copied without permission.
Contact
If you have any questions regarding these terms, please contact us through the website contact page.
We want you to be happy with your order. If there is an issue, please contact us and we will do our best to help.
Returns
Due to the nature of fishing bait products, we cannot accept returns on opened or used items.
Damaged or Incorrect Orders
If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number and photos of the issue where possible.
Refunds
Approved refunds will be processed back to the original payment method. Please allow a few working days for the refund to appear in your account.
Non-Returnable Items
Opened bait products
Used items
Perishable products
Contact
For any problems with your order, please contact us through the website contact page and we will aim to respond as quickly as possible.
We aim to dispatch all orders within 48 hours of receipt on weekdays, ensuring that our barbel fishing enthusiasts receive their gear promptly. The only exception is for limited edition or out-of-stock items, which may take up to 7 days to dispatch. If there is any delay, we will notify you as soon as possible, in accordance with our customer terms and conditions, including our return and refund policy.
All items are sent with Royal Mail or Parcel Force using 24-hour tracked delivery. This ensures that whether you're ordering gear for barbel fishing or reviewing our customer terms and conditions, your purchase arrives promptly. For details on our return and refund policy, please refer to our website.
All postage for your barbel fishing equipment is calculated by weight and is set at prices determined by Royal Mail 24 tracked. For more details, please refer to our customer terms and conditions, including our return and refund policy.
Unfortunately, we are unable to ship internationally, which is outlined in our customer terms and conditions. If you have any questions regarding our return and refund policy, please feel free to reach out.
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